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TextDistro FAQ

What is TextDistro?

TextDistro is a simple text distribution list feature that allows your organization to quickly send the same text notification to a predefined group of contacts directly from your email inbox.

TextDistro is commonly used for:

  • Employee notifications
  • Shift alerts
  • Internal announcements
  • Emergency communications
  • Department-specific updates

Important: TextDistro is only available with the Email to Text product. It is not supported within the SMS Suite or other TextBetter applications.

How do I send a text message to a distro list?

Once your distro lists have been created in the Admin Portal, sending a notification is simple:

  1. Compose a new email message
  2. In the To field, enter the appropriate distro list address. For example: mylist1@textbetter.com
  3. Type your message in the body of the email
  4. Click Send

TextBetter will automatically distribute the message to every contact in the selected list.

Distro List Example

 

Does TextDistro personalize messages?

Yes. TextDistro automatically inserts the recipient’s First Name at the beginning of each message sent.

Will recipients be able to opt out?

Yes. To support carrier compliance and messaging best practices, TextDistro automatically appends:

“Reply STOP to Opt-Out”

to every SMS message sent through the distro list feature.

How do I create a distro list?

  • Log in to the admin portal
  • Navigate to Settings > Distro Lists
  • Use the Select Distro List dropdown to choose one of the 9 available lists, then enter a short name for the list (e.g., Accounting, Shift 1, Shift 2, etc.)

    Create Disto List
  • Click Update
  • Add contacts to the list individually or via bulk upload

Distro list Admin

How do I manage contacts within a distro list?

You can manage your distro lists in two ways:

Individual Contact Management: Add, edit, or delete contacts one at a time by clicking the pencil icon next to a contact.

Bulk Upload: Use the bulk upload utility to upload contacts using a.csv or .txt file

How to delete an entire distro list?

Use the Delete Entire List button to remove all contacts from a selected distro list.

How many distro lists can I create?

  • Each company can create up to 9 separate distro lists.

  • Each list can contain up to 99 contacts.

How is TextDistro billing calculated?

Every TextBetter plan includes a set number of outbound message segments per month. Standard 1:1 texting usage beyond the included amount is billed per outbound message segment until the monthly limit resets.

However, mass messaging tools — including TextDistro, the SMS Marketing Wizard, and API-based messaging — are billed separately and do not count toward your plan’s included usage or standard overage calculations.

TextDistro Volume-Based Rates

  • $0.04 per outbound message segment for the first 10,000 segments
  • $0.03 per outbound message segment for the next 10,000 segments
  • $0.015 per outbound message segment thereafter

What is a Message Segment?

One message segment equals 153 characters, including spaces.

Longer messages may be split into multiple message segments and billed accordingly.