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Mobile App Features & Tips

The TextBetter mobile app makes it easy to manage contacts and group conversations on the go. This article covers how to add contacts, search your phonebook, mark contacts as favorites, create group conversations, and customize group conversation names.

 Table of Contents

  • → How to Send Pictures in the Mobile App
    • How to send a picture from your Photo Library
    • How to take & send a new picture directly from the mobile app
    • Best practices for using picture messaging in the mobile app

 

Managing Contacts in the Mobile App

Contacts can be managed from the Contacts page in the TextBetter mobile app.

To open the Contacts page, tap the Contacts icon in the bottom navigation menu.

How to Add a Contact

To add a new contact from the mobile app:

  1. Tap the Contacts icon in the bottom navigation menu.
  2. Tap the yellow caret button in the bottom-right corner.
  3. Tap the plus sign.
  4. Enter the contact details on the contact page.
  5. Tap Update to save the contact.

Contacts added in the mobile app are added individually.

Adding Contacts from Mobile

💡 Pro Tip for Importing Large Contact Lists

If you need to add a large list of contacts, log in to the TextBetter web app and upload or import your contacts using a spreadsheet. The web app and mobile app sync automatically, so contacts imported through the web app will also be available in the mobile app.

Why Your Contact List May Look Blank

When you first open the Contacts page, your contact list may appear blank. This does not mean your contacts are missing.

Use the Search bar to find contacts in your phonebook. For example, searching a name like Michael will display matching contacts and conversations:

Search for Contacts v2

 

💡 Pro Tip for Keeping Contacts Visible

Contacts marked as ‘Favorite’ appear automatically on the Contacts page without needing to search for them first.

1. Contacts Marked no text-1

Go to the Contacts page > Search for the contact > Tap the contact name > Mark as Favorite toggle > Tap Update

1. Contacts Marked as Favorite-how to transparent

BEFORE AND AFTER

Naming Group Conversations

When you are added as a participant to a group message, but you did not create the group conversation, the conversation name will default to Group Message.

This name can be easily customized from within the mobile app.

How to Rename a Group Conversation

  • From the group conversation, tap the "i" icon at the top of the conversation.


Naminggroups1-1

  • You will be brought to a new screen where you can view the group details.
    • Enter a custom group name, and/or
    • Review or manage the group participants as needed.

Naminggroups2

  • Click Update
  • Final result, after clicking update:

Mobile App_Naming Group Convos - completed-1

Creating Group Conversations in the Mobile App

You can create a new group conversation directly from the TextBetter mobile app.

How to Start a Group Conversation

  • Step 1. Tap the Conversations icon in the bottom navigation menu.
  • Step 2. Tap the pencil icon in the bottom-right corner.

Start Group Conversation

  • Step 3. You will be brought to the Start a Conversation page.
  • Step 4. Search for a contact by entering a name or phone number, or select from the suggested contacts.
  • Step 5. Tap the circle to the right of each contact you want to add.

Add Members to Group Conversations

  • Once selected, each contact will appear under Selected Contacts list (bottom of page).
  • Repeat Steps 4 & 5 until all members of the group have been selected. 

Select Contacts for Group Conversations

  • Once all contacts have been selected, enter a name in the Name this Group field.
  • Tap Start Conversation.

Name Group on Mobile for Create Conversation

Once the group conversation is created, you will be brought to a new conversation window where you can type your message.

To send the message, enter your text and tap the paper plane icon on the right.

 

Sending Picture Messages in the Mobile App

You can send picture messages directly from an existing conversation in the TextBetter mobile app.

Sending MMS frm Mobile App

How to Send a Picture from Your Photo Library

From the conversation:

  1. Tap the picture icon in the bottom-left menu.
  2. Choose a photo from your phone’s photo library.
  3. Tap the paper plane icon on the right to send the picture message.
How to Take and Send a New Picture

From the conversation:

  1. Tap the camera icon in the bottom-left menu.
  2. Take a picture using your phone’s camera.
  3. Add the picture to the message.
  4. Tap the paper plane icon on the right to send the picture message.

💡Best Practices for Picture Messaging (Mobile App)

Use the camera icon when you want to take and send a new photo right away. This lets you include a picture message without first saving or searching for the image in your photo library.

Still having issues?
Contact Support@textbetterinc.com or call (800) 322-1112