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Scheduling Texts (“Send Later”) Using Email to Text

A built-in Outlook feature that allows you to schedule when your message is sent — perfect for timing text messages through TextBetter’s Email-to-Text solution.

How to Schedule an Email (Individual User)

Step 1. Compose your text message
  • Open New Email in Outlook.
  • In the To: field, enter the recipient’s mobile number followed by @textbetter.com

Example

[1] + [area code] + [mobile number]@textbetter.com

e.g., 15551236789@textbetter.com

  • Add your subject (optional) and type your message body, e.g.: 

Hi {FirstName}, this is {BusinessName}. Your appointment is scheduled for {Date} at {Time}. Reply C to confirm or STOP to opt out.

 

Step 2. Schedule your message
In Outlook on the Web
➝ Learn more here

  • Click the Send drop-down arrow beside the “Send” button.

  • Select Send later.

  • Choose the date and time you want the message (text) to send.

  • Click Send later again to confirm — Outlook will queue it for delivery at that time.

In New Outlook for Windows
➝ Learn more here

  • Compose your email as usual.

  • Click the Send later icon (clock symbol) next to the Send button.

  • Select your preferred date and time.

  • Click Send later — Outlook will hold and send automatically at your chosen time.

Your message will appear in your Drafts or Scheduled folder until it’s sent.

 

Step 3. View, edit, or cancel a scheduled text

  • Go to your Drafts or Scheduled folder in Outlook.

  • Open the scheduled message.

  • To edit: make your changes, click Send later again, and select a new time.

  • To cancel: delete the scheduled message or click Send now to deliver immediately.

💡 Pro Tip

  • Verify your time zone under Outlook settings to ensure the message sends when you expect.

  • Keep scheduled texts short and to the point to avoid multi-segment messages.

➝ For more information, click here

Requirements

  • Outlook version: Available in both New Outlook for Windows and Outlook on the Web.

  • Permissions: Any standard mailbox (personal or shared) with send permissions.

  • Time zone: Your Outlook account uses your local time zone; confirm it’s correct before scheduling.

  • Formatting note: Keep messages SMS-friendly — plain text and short.

Microsoft Global Admin Notes

  • Exchange handles queued delivery, so no local computer or app needs to stay open.

  • Admins can view or audit scheduled messages within Outlook mailboxes like any other email.

  • The Send Later feature can be used in shared mailboxes if users have appropriate permissions.