---
title: MS Teams - Integration Overview
description: The MS Teams integration allows you to receive notifications into a chosen channel when a new message is received, allowing you to comment internally and quickly access the conversation to reply.
---

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# MS Teams - Integration Overview

#### How It Works

The MS Teams integration allows you to receive notifications into a chosen channel when a new message is received, allowing you to comment internally and quickly access the conversation to reply. 

#### ![MS Teams UI](https://my.textbetter.com/hs-fs/hubfs/MS%20Teams%20UI.png?width=670&height=528&name=MS%20Teams%20UI.png)

> **Note:** This integration operates as a notification of inbound messages to a Teams Channel and does not yet support sending outbound messages from inside of Teams.

#### Installation Method

In Microsoft Teams, go to the team and channel where you want to receive webhook messages.

- Select More options (...) next to the channel \> Select **Workflows**.

![MSTeamsadd-workflows](https://my.textbetter.com/hs-fs/hubfs/MSTeamsadd-workflows.png?width=670&height=648&name=MSTeamsadd-workflows.png)  
 

- Search for and select the template called "**Send webhook alerts to a channel"**.
- Select the Team and Channel, click Save

Step by step instructions: [https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook)](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook)

 After the workflow is created, copy the webhook URL link  
![textbetter-teams-workflows-7a](https://my.textbetter.com/hs-fs/hubfs/textbetter-teams-workflows-7a.png?width=670&height=509&name=textbetter-teams-workflows-7a.png)  
Log-in to your SMS Suite account \> select Integrations (left navigation menu) 

1. - Find the Teams card and select the Install icon
     - Name the integration (e.g., SMS Suite Notification for Teams)
     - Paste the URL from the Microsoft Teams app (#1) in the Webhook URL
     - Click OK

![textbetter-install-ms-teams-6a](https://my.textbetter.com/hs-fs/hubfs/textbetter-install-ms-teams-6a.png?width=670&height=429&name=textbetter-install-ms-teams-6a.png)

 

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