--- title: HubSpot - Integration Overview description: "The HubSpot integration automatically populates contact details from the connected HubSpot instance, and creates \"Note\" engagements for contacts in HubSpot with the contents of each message sent/received." --- [Skip to content](https://my.textbetter.com/user-guide/hubspot-integration-overview#main-content) [![TB Color Logo 400 x 100](https://my.textbetter.com/hubfs/TB%20Color%20Logo%20400%20x%20100.svg)](https://www.textbetter.com) - [Create Support Ticket](https://my.textbetter.com/create-support-ticket) - [Customer Portal](https://my.textbetter.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fmy.textbetter.com%2Fhome) - Get In Touch Show submenu for Get In Touch - [Email Support@textbetterinc.com](mailto:support@textbetterinc.com) - [Call (800) 322-1112](tel:+18003221112) - [Schedule a call with Sales](https://my.textbetter.com/meetings/links/demo) Open main navigation Close main navigation - [Create Support Ticket](https://my.textbetter.com/create-support-ticket) - [Customer Portal](https://my.textbetter.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fmy.textbetter.com%2Fhome) - Get In Touch Show submenu for Get In Touch - [Email Support@textbetterinc.com](mailto:support@textbetterinc.com) - [Call (800) 322-1112](tel:+18003221112) - [Schedule a call with Sales](https://my.textbetter.com/meetings/links/demo) Search our User Guide - There are no suggestions because the search field is empty. 1. [Welcome! TextBetter User Guide](https://my.textbetter.com/user-guide?hsLang=en) 2. [SMS Suite](https://my.textbetter.com/user-guide/sms-suite?hsLang=en) 3. [Integrations](https://my.textbetter.com/user-guide/sms-suite?hsLang=en#integrations) # HubSpot - Integration Overview ## The HubSpot integration automatically populates contact details from the connected HubSpot instance, and creates "Note" engagements for contacts in HubSpot with the contents of each message sent/received. #### Installation Methods ### Private App 1. Follow the steps at [https://developers.hubspot.com/docs/api/private-apps#create-a-private-app](https://developers.hubspot.com/docs/api/private-apps#create-a-private-app) to create a private app in your HubSpot account. The scopes needed for this step are: crm.objects.contacts.read, crm.objects.contacts.write, conversations.read, conversations.write. 2. Next, follow the steps at [https://developers.hubspot.com/docs/api/private-apps#make-api-calls-with-your-app-s-access-token](https://developers.hubspot.com/docs/api/private-apps#make-api-calls-with-your-app-s-access-token) to retrieve your private app's access token. Copy access token. 3. Click the “install” button for the HubSpot integration 4. Choose the “API key” installation option 5. Enter a name for the integration, and the API key obtained for your HubSpot instance 6. Click OK ### API Key 1. Follow the steps at [https://knowledge.hubspot.com/integrations/how-do-i-get-my-hubspot-api-key](https://knowledge.hubspot.com/integrations/how-do-i-get-my-hubspot-api-key) to obtain your API key 2. Click the “install” button for the HubSpot integration 3. Choose the “API key” installation option 4. Enter a name for the integration, and the API key obtained for your HubSpot instance 5. Click OK > **Note:** Contacts will begin synchronizing after the sending or receipt of a message and messages will be stored as notes after a contact has been linked from the CRM. - [Messaging Best Practices](https://my.textbetter.com/user-guide/messaging-best-practices?hsLang=en#main-content) - [Texting Links](https://my.textbetter.com/user-guide/messaging-best-practices?hsLang=en#texting-links) - [Message Content & Keywords](https://my.textbetter.com/user-guide/messaging-best-practices?hsLang=en#message-content-keywords) - [SMS Suite](https://my.textbetter.com/user-guide/sms-suite?hsLang=en#main-content) - [Integrations](https://my.textbetter.com/user-guide/sms-suite?hsLang=en#integrations) - [Account & User Information](https://my.textbetter.com/user-guide/sms-suite?hsLang=en#account-user-information) - [Group Messaging](https://my.textbetter.com/user-guide/sms-suite?hsLang=en#group-messaging) - [Email to Text](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#main-content) - [Sending & Receiving](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#sending-receiving) - [Texting Multiple Recipients](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#texting-multiple-recipients) - [Picture messaging & PDFs](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#picture-messaging-pdfs) - [Company-Wide Phonebook](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#company-wide-phonebook) - [Keywords, Auto Replies & Templates](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#keywords-auto-replies-templates) - [Email to Text Integrations](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#email-to-text-integrations) - [Trouble Shooting Tips](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#trouble-shooting-tips) - [Account & Billing](https://my.textbetter.com/user-guide/account-billing?hsLang=en#main-content) - [TextBetter Billing Portal](https://my.textbetter.com/user-guide/account-billing?hsLang=en#textbetter-billing-portal) - [Opt-Out Management](https://my.textbetter.com/user-guide/opt-out-management?hsLang=en) - [Mass Texting Tools](https://my.textbetter.com/user-guide/mass-texting-tools?hsLang=en#main-content) - [Step-by-Step: SMS Marketing Wizard](https://my.textbetter.com/user-guide/mass-texting-tools?hsLang=en#step-by-step-sms-marketing-wizard) - [Reports](https://my.textbetter.com/user-guide/reports?hsLang=en) - [TextBetter Teams](https://my.textbetter.com/user-guide/textbetter-teams?hsLang=en#main-content) - [Frequently Asked Questions](https://my.textbetter.com/user-guide/textbetter-teams?hsLang=en#frequently-asked-questions) [![White and Yellow and Mist Logo 2026](https://my.textbetter.com/hubfs/White%20and%20Yellow%20and%20Mist%20Logo%202026.svg "White and Yellow and Mist Logo 2026")](https://www.textbetter.com) Textbetter Help Center Questions? (800) 322-1112 · support@textbetterinc.com Copyright © 2026, TextBetter, Inc.