---
title: New & Improved Phonebook Experience
description: "Coming end of August: TextBetter will display first and last names from your Phonebook in the From field on incoming messages — making your inbox easier to scan and search. No setup required."
---

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3. [Company-Wide Phonebook](https://my.textbetter.com/user-guide/email-to-text?hsLang=en#company-wide-phonebook)

# New & Improved Phonebook Experience

## Starting at the end of August, incoming messages will display the name of any saved Phonebook contact in the From field — so you always know who's texting at a glance.

We're making it easier to recognize who's reaching out. **What this means for you:**

- Saved contacts will appear by first and last name in the From field
- Scan and search your inbox by name instead of number
- Nothing to set up — if the contact is saved, it just works

![_1380 × 790 px PNG v3](https://my.textbetter.com/hs-fs/hubfs/_1380%20%C3%97%20790%20px%20PNG%20v3.png?width=670&height=384&name=_1380%20%C3%97%20790%20px%20PNG%20v3.png)

### **Frequently Asked Questions**

##### When does this take effect?

The update rolls out at the end of August. No action is needed on your part — the change will happen automatically.

##### **Will the subject line change?**

No. Subject lines will continue to work exactly as they do today, including "☎ Text Message From" followed by the sender's name or telephone number.

![Saved verses Unsaved Sender-1](https://my.textbetter.com/hubfs/Saved%20verses%20Unsaved%20Sender-1.svg)

##### **Are there any changes to the Phonebook functionality?**

None at all. The Phonebook works exactly as it does today. For a refresher on adding and managing contacts, see:

[→ How to add, update & manage your Phonebook with TextBetter](https://my.textbetter.com/user-guide/how-to-use-the-phonebook-feature?hsLang=en)

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