The phonebook feature allows you to easily store customer contact information information – just as caller ID works on a mobile phone. It is also shared across an organization, ensuring that every contact entered is available to all users.
You can update your phonebook at any time, using either of the following methods:
- Directly from your iPhone or Desktop email: after you receive a text from an unknown sender, click on the “add to phonebook” link – located in the bottom of the email.
- From TextBetter Admin Portal (mass upload or manual entry): Select “Phonebook” (located on navigation bar of your account page). Here, you can add/edit contacts manually or upload a large spreadsheet.
