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How to send/receive picture messages

If you subscribe to MMS, we make it easy to send & receive picture messages and PDFs over email. Here's how:

To Receive:

When someone sends you a picture message, the image arrives via email. The picture is both attached to the email and embedded in the message body. 

Example:

To Send

Simply upload the image as an attachment to your email – do not embed it in the body of the email. You can include a written note by typing in the body of your email.  

Example:

Image Requirements for Sending Picture Messages
  • Ideal Size: 12 KB & under
    • Over 512 KB will be resized
    • Over 2.5 MB will not be sent.
  • Compatible File Types: .gif, .jpg, .jpeg, .jpe, .bmp, dib,.jfif, PDF
Image Requirements for Receiving Picture Messages

When picture messages are delivered over the standard carrier MMS network, carriers enforce file size limits.  If an image exceeds the carrier’s size limit, it may be compressed, delayed, or fail to deliver. 

For best results, we recommend keeping image files under 1MB to ensure consistent cross-carrier delivery.

Current carrier limits are:

  • AT&T: 1MB maximum

  • Verizon: 1MB maximum

  • T-Mobile: 1.5MB maximum

  • Compatible File Types: .gif, .jpg, .jpeg, .jpe, .bmp, dib,.jfif, PDF