How to run reports

To run reports, simply log into your Admin Account and select Compliance Tab > Reports.  

Depending on your use case & needs, there are several different options. Here are some of the most popular reports: 

• Opt-Out Report: tells you who has 'opted out' of text communications from anyone within your organization. Remember, this is shared company wide. 
• Message Summary Report: shows how many texts each user sends or receives over a certain period of time. 
• Message Detail Report: shows the conversation history for a specific user, over a certain period of time. You can even filter by a recipient's number or sender's number. 
• SMS Wizard Schedule Report: gives you confirmation of delivery for your Wizard (mass text) jobs. If a particular recipient did not get their text (because of an invalid number), it will tell you here.